Refund Policy

At Onlix Store, we stand behind the quality and craftsmanship of our products. We understand that sometimes things don't work out. If you're not entirely satisfied with your purchase, here's how we can help:

• Eligibility: We offer a hassle-free return policy within 30 days of delivery.
• Condition: Products must be returned in their original condition and packaging.
• Process: Contact us at contact@onlixstore.com or call +1-(205)-348-5666 to initiate a return.
• Shipping: 

  You will be responsible for paying your own shipping costs for returning your item. However, if the issue with the product is due to our fault, manufacturing defects, or damage caused by the shipping company, we will cover the return shipping fees.

  If you received the wrong item, design, or size due to incorrect customization input or provided buyer information, and you wish to return or refund the item, please note that you will be responsible for the return postage fees. These fees will be determined by the postal service you choose and may vary depending on the selected postal company, service level, and the combined weight of your returns.

Your satisfaction is our priority. Let us make it right.